The importance of safety and security at stadiums, ball parks and arenas can’t be overstated. Safety plans and moving large groups of people through your event space requires an attention to detail on every level from planning and preparing through game day. Technology supports these efforts using sensors, mobile connectivity and cloud computing to provide instant communication with real time data analysis.
However, event venues are not the only “at risk” facilities. A recent facilities.net article, Vehicle Attacks Among Several New Security Threats, points out that security is not just a priority for event venues but should be a priority for all building managers. The article focuses on the recent rash of vehicle attacks which pose a threat for any site and goes on to discuss several methods that can be used to block these types of attacks.
What is clear, is that security concerns and keeping people safe within and around your buildings is becoming a universal problem. While there is a need, there are also new tools that can help to maintain the safety and security of your building – whatever its use – and the people that visit or work there. Sensors, video with increasing facial recognition capacity and environmental awareness, and drone technology are all evolving to provide greater support for your security team.
Equally important is your crisis management and safety plans. It isn’t enough to put some sensors and cameras in place and consider it done. The planning strategy tips for venues hold true in any setting:
- Prepare: Your safety and security teams should ask themselves specific questions about your property to prepare for success.
A crisis management plan should focus on your business operations. Whether you are focused on an event or daily operations questions you might ask include; Can people get in and out of the building [venue] safely? Do elevators/escalators emergency lights, fire extinguishers, etc. all work? What is the command and control structure? Are there enough police, stewards and other security personnel?
- People:Do you have the right people, with the right training, in the right roles?
Working with the right people is key to the safety of your property [venue]. Each member of your operations team should be qualified in whatever roles they must complete.
- Plan: Have you established standardized checklists to make sure that you are prepared for a crisis?
You should have a well thought out plan to enable safety and security teams to successfully do their jobs. All departments engaged in the crisis management plan should create unique checklists to answer questions such as: What needs to happen daily, monthly, quarterly to keep your property safe?
- Practice: Have you run simulations of various possible events to give your team valuable experience and identify any potential breakdowns?
Once you have prepared your building [venue], scheduled the staff, and created a plan, you need to make sure that everyone is trained and has practiced what to do during different crisis scenarios.
It is an unfortunate reality that we are living in a time of heightened alert for violent attacks and security threats. However, there are measures you can take and increasingly advanced tools you can use to meet these threats and increase the safety of your property/building/venue and the people who use them.
Taking a cue from stadiums and other event venues can be a launching point for your own crisis management planning. Download a full guide to developing an effective crisis management and safety plans here.