Selecting the right KPIs for your organization can be overwhelming and knowing where to begin can seem even more complicated.
A good place to start is getting a clear understanding of your organization’s objectives and goals. Once you have determined those, you can choose KPIs that align with those goals. Facility and operation teams should focus on 3-5 KPIs that provide true insight into the success of their organization. Remember that too much data can be a bad thing – be sure to use the right KPIs, not all the KPIs. After you select the right KPIs for your organization, measure performance consistently over time so that you can make more informed and proactive decisions to improve business operations.
This complete toolkit is helpful when trying to determine KPIs. The toolkit provides guidance on how to select the right set of KPIs based on your strategic goals as well as strategic advice for how to use the data to drive smarter decision making.
To help you get started, here is a cheat sheet of five essential KPIs:
For more information about KPIs download the complete toolkit.