Tenant satisfaction is arguably one of the most critical elements that directly impact your bottom line. Studies have shown that tenants are 3x more likely to renew their lease when they are happy with property management. We know that satisfying your tenants is easier said than done. It’s a huge challenge for property managers to […]
Need to Improve Work Order Response Times? Just Check Your Pocket.
Work order response times are a leading indicator of how well your facility or property management team has embraced new technology in effort to improve customer satisfaction. Whether you are managing a property or upholding the terms of an SLA, how quickly you respond to your tenant or customer is a very visible indicator of […]
Tenant Satisfaction: Improving Your Bottom Line
If tenants aren’t happy, they won’t be renewing – that’s why tenant satisfaction is arguably the most critical element to a healthy bottom line in commercial real estate. The costs associated with filling empty space reach far beyond lost rent. Jones Lang LaSalle breaks down potential costs as: One month lost rent for every […]
Factoring Human Behavior into Your Building’s Data Model
Technology has enabled us to get data directly from our buildings, analyze it almost instantly and direct critical information to the people who need it with incredible speed. This, in turn, opens the door to highly integrated and efficient management practices. However, until such a time as AI (Artificial Intelligence) develops to a level where […]
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